Privacy Policy

Last Updated: January 20, 2025

Thank you for visiting our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our site or interact with us by other means (e.g., email). By using our website, you accept the practices described in this Privacy Policy. These practices may change over time, and any updates will apply prospectively (not retroactively). You are encouraged to review this Privacy Policy whenever you visit our website to ensure that you understand how your personal information will be used.

Note: The privacy practices described in this policy apply only to this website. If you follow links to other websites, please refer to the privacy policies posted on those sites.

1. Collection of Information

1.1 Personally Identifiable Information

We collect personally identifiable information (e.g., names, postal addresses, email addresses, phone numbers) when it is voluntarily submitted by our visitors. This information is used solely for the specific purpose it was provided, unless you grant permission to use it in another way (e.g., adding you to a mailing list).

1.2 Information We Collect

Below is more detail about the types of personal information we collect, how we collect it, and how we use it:

1. Information Provided Directly to Us

   • When you register for an account on our website, place an order, sign up to receive emails, or otherwise engage with our Services, we may ask for your name, email address, phone number, mailing address, and payment information (e.g., credit card number, billing address).

2. Communications

   • We collect information such as your email address, phone number, or mailing address when you request information about our products or Services, register for promotions/loyalty programs, or communicate with us in any other way. Where permitted by law, we may also record and store customer support calls for training and quality purposes.

3. Surveys and Reviews

   • We (or a third party on our behalf) may contact you to participate in surveys, beta testing, or to provide reviews/testimonials. Participation is entirely voluntary, and any personal information you provide may be used to improve our products or Services or in any manner consistent with this Privacy Policy.

4. Sweepstakes and Contests

   • If you participate in a sweepstake or contest, you may be asked to provide contact information (e.g., email address). This information may be used to reach you about the sweepstake/contest and, to the extent permitted by law, for promotional, marketing, or other business purposes. Where required, you will have the option to opt out of communications unrelated to awarding prizes.

5. Public Posts

   • Any information you disclose on a publicly accessible blog, social media page, or product review section is considered “public” and is not subject to the privacy protections outlined in this policy.

6. Information from Third Parties

   • We may receive information about you from other sources (e.g., third-party data providers) to supplement what you provide directly. This allows us to enhance our ability to inform you about our products or Services.

7. Automated Data

   • We may automatically collect device-related data, such as IP addresses, browser type/language, pages visited before and after our site, date/time of your visit, how long you spend on each page, and links you click. This helps us measure performance and improve our Services.

1.3 Cookie/Tracking Technology

Our website may use cookies, pixel tags, and similar tracking technologies (“Technologies”) to enhance your experience and analyze site usage. Cookies allow us (and third parties that provide content/advertising) to collect data such as browser type, IP address, and user behavior.

1. Operational

   • Some cookies are essential for website functionality (e.g., shopping cart, site security, user account logins).

2. Performance-Related

   • These cookies help us understand how visitors use our site, whether you interact with our emails, or if you view certain links, so we can improve our content and Services.

3. Functionality-Related

   • These cookies remember user preferences and past items viewed for a more personalized experience.

4. Advertising-Related

   • We may work with third parties to display ads relevant to your interests on our site or on other websites. We may also use these Technologies for analytics and to measure ad performance.

Note: You can usually block, delete, or disable cookies via your browser settings. However, disabling them may prevent you from accessing some site features.

2. How We Use Your Information

By providing personal information to us, we can perform essential business functions such as:

1. Providing Products, Services, or Information Requested

   • Respond to your inquiries, fulfill orders, personalize product recommendations, and communicate with you about shipping and deliveries.

2. Administrative Purposes

   • Measure interest in our products, develop new products, ensure quality control, process payments, prevent fraud or illegal activities, maintain our Services, and enforce our Terms of Service.

3. Marketing and Promotions

   • Send you offers, back-in-stock notifications, or other updates that may be of interest. You can opt out of these communications at any time.

4. Research and Development

   • Use feedback from surveys, beta testing, and user research to improve or develop new products or Services.

5. Direct Mail, Email, and Telemarketing

   • If you provide your contact information, we may send you promotional materials about our or our partners’ products/services, as permitted by law. You can opt out at no cost.

6. Anonymous and Aggregated Information

   • We may create de-identified or aggregated information for legitimate business purposes such as research, analysis, marketing, or improving our Services. This does not identify individual users.

7. Shared Content

   • We may offer referral features to forward content to friends/colleagues. Information provided in these referrals is used only for the intended purpose.

8. Other Legitimate Interests

   • We may process your information for fraud protection or compliance with legal obligations, or any other purpose disclosed at the time you provide personal information or with your consent.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to unaffiliated third parties without your consent, except in these circumstances:

1. Trusted Third Parties

   • We may share information with companies that assist in operating our website, fulfilling orders, or providing other services. These parties agree to keep your information confidential.

2. Legal Compliance

   • We may disclose your information when required by law or to protect our rights, property, or safety.

3. Fraud Prevention or Investigation

   • We may share information with government agencies or other companies assisting in fraud prevention or investigation. This may happen when legally required, or when investigating fraud that has already occurred.

4. Internal Sharing

• • 4th Ave Imports reserves the right to share your data internally for promotional purposes related to other brands associated with 4th Ave Imports.

4. Managing Your Personal Information / Opt-Out

You have the right to object to and opt out of certain uses and disclosures of your personal information:

• • Email: To stop receiving marketing emails, click the “unsubscribe” link in any marketing email. We will continue to send transactional or service-related emails (e.g., regarding orders).
  • Direct Mail: To opt out of receiving communication via postal mail, contact us.
  • Account Information: You may review, update, or modify your account information by logging into your Joybees account. You may also deactivate or delete your account by emailing.
  • Cookies/Similar Technologies: You can manage cookie settings in your browser. Blocking or deleting cookies may affect certain site features.
  • “Do Not Track”: We currently do not respond to DNT signals. However, you may be unable to access some features if you disable certain tracking technologies.

5. Security & Retention

We use reasonable physical, electronic, and procedural safeguards to protect your personal information. While we strive to secure your data, no method of transmission over the internet or electronic storage is 100% secure. By using our Services, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues.

We retain personal information as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, enforce our agreements, and complete legitimate business objectives. When no longer needed, we will destroy or de-identify your personal information according to our data retention policies and applicable law.

6. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you learn that a child under 13 has provided us with personal information, please contact us at service@4thaveimports.com. We will promptly delete that information and terminate any related account unless we have verifiable parental consent.

7. Web Push Notifications

Web Push Notifications are automated alerts delivered through browsers for marketing or informational purposes. They may operate across various browsers and devices.

• • Subscriber List: We keep all subscriber lists confidential. We do not sell or rent subscriber lists to third parties, nor do we grant external access to them.
  • Use of Collected Information: Any collected information is used solely to improve our products or Services. It remains private and confidential.

8. Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors (who have agreed to maintain confidentiality) have access to this information. All emails and newsletters from this site allow you to opt out of future mailings.

9. Privacy Contact Information

If you have any questions, concerns, or comments about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

Joybees Footwear Canada
Email: service@4thaveimports.com
Customer Service Hours:
Monday–Friday, 8 AM – 6 PM EST

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted here and will apply on a forward-looking basis. Please review the policy periodically to stay informed about how we are helping to protect the personal information we collect.

Thank you for visiting our website and for trusting Joybees. Your privacy is important to us, and we are committed to safeguarding the information you share.